Frequently Asked Questions

 

How do I setup my email account in Outlook/Outlook Express?

Information on how to setup your email accounts can be found here.

 

What are the typical ports used for Internet Service?
- FTP: 21
- Outbound Mail (SMTP): 25
- Inbound Mail (POP3):110
- HTTP: 80
- HTTPS: 443

 

What web statistics does Web in Motion offer and how do I access them?

Web in Motion offers a very robust traffic reporting system that can display a range of information such as:
- Number of Hits/Visitors/Unique IP addresses
- Bandwidth consumed (on a monthly basis)
- Top Entry/Exit pages
- Most common paths through the site
- Referring site stats (other sites and search engines)
- Visits from Search Engines by keyword

WebStats can be viewed by visiting www.mydomain.com/webstats

 

On the web stats page, what are total hits and what are cached hits?

Total Hits = This is the total number of hits during the reporting period. Each traffic report page is for a calendar month. One hit per each item on a page. So, if one page has 10 graphics and text and all, it may actually show up as 12+ hits.

Total Cached Hits
= You can set your browser to cache (or store on your PC for quicker access) pages and then compare what's in cache to what's on the server (by file date). If the versions are the same, the page is pulled from cache and not downloaded. This would affect hits, file downloads, data transferred and page views.

 

On the web stats page, what are uniq IP's?

Every device (PC, server, some network equipment, etc.) connected to a network or the Internet has what is called an IP address. It's similar to a house with a street address - it identifies you so that traffic is properly routed. If a person wants to view a website, they make a request to the server where the website resides. The server knows where to send back the data because it has the IP address of the requester. The reason Uniq IP's is included on the web stats is that it can help you get a better picture of traffic to the site. Many offices share an Internet connections among it's employees. An office of 10 or 100 often go out over the same DSL. In these cases, each person shares only one IP address for Internet traffic. So if all 100 people in the office viewed the same site, it would appear to the site that it was being visited by only one person. Obviously, this can skew traffic statistics since all 100 people would appear as 1 visitor when based solely off of IP address. This is why you will see a visitors section - this is a more accurate judge of unique visitors to the site. However, Uniq IPs can be useful to you - the difference between this and Visitors can tell you roughly how many visitors are coming from sites with multiple people (usually offices, although even homes can have multiple PCs sharing one Internet connection).

 

How do I list my site with the search engines?

Search Engine Registration is a simpler task than most realize. Before you register your site, you'll want to make sure you've included "META tags" in your site. These allow many search engines to scan and categorize your site and its content. In the <HEAD> section of your main page, include something like what is included in the example below:

<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<meta name="title" content="Web in Motion - TITLE OF THIS PAGE">
<meta name="description" content="DESCRIPTION OF THIS SITE">
<meta name="keywords" content="PLACE SOME KEYWORDS HERE THAT DESCRIBE YOUR SITE">
<meta name="ratings" content="general">
<meta name="ROBOTS" content="ALL">
<meta name="COPYRIGHT" Content="© 2009 Web in Motion"></head>

Nearly every search engine "crawls" the Internet looking for new sites to catalog.  Typically, to register your site with a search engine, you can simply wait for the various search engines to find your site and catalog it.  Most search engines allow you request that your site be cataloged, but doing so does not actual speed up the process.

Once you have submitted your site, it can take several weeks or even months for your site to be included. Submitting your site does not mean you will be highly ranked. In most cases your site will not appear in the 100 sites for a particular keyword without search engine optimization.

Google Submission
Bing Submission
Yahoo Submission
Ask.com Submission

 

What is a URL

Universal Resource Locator. Put simply, it is your website such as http://www.yourdomain.com

 

What is a domain

a domain is your "DOT com" name. For example, the Web in Motion domain is "webinmotion.com".

 

What do I use FTP for

FTP (File Transfer Protocol) is a way to "upload" and "download" files to your website. Typically, FTP is used to transfer files from your computer to your website whenever you've made updates to your website. Microsoft's SharePoint Designer (or Frontpage for older versions) and Adobe Contribute are tools many use to develop and maintain their website. Both have a built in FTP program that allows you to save your pages to your site without having to use an external FTP program.

 

How do I access my webmail

Visit http://email.webinmotion.com. Webmail is secure, so you are safe to use it whether you access it at home or at any area hotspot. Once you are at the login screen supply the username and password you were issued by Web in Motion to access the Webmail "interface" so that you can view and respond to emails. Please note that if you have setup your email client (like Outlook Express) to download your messages to your PC (which is the default setting), your previously retrieved messages will not be visible through WebMail. All WebMail messages older than 30 days are automatically removed from the server.

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